Explore how a leading chemical manufacturing company leveraged AtomIQ to improve end user experience by delivering user-specific alerts and speeding up execution of critical business processes.
Challenges:
- Managing exceptions by running reports across different applications
- Limited visibility into data from different systems such as VCP and Lymph
- CSRs had little if any visibility into user-specific action items
- Repricing and shipment processing delays due to large volumes of data
Solution:
- Centralized dashboards to manage exceptions from different user dashboards
- User-level security helped end users focus on their respective action items
- Powerful SQL Adapter helped to speed up batch job processing
- Integrated E1 Orchestrator to automate repetitive tasks and trigger business processing
